PICKLE IT NETWORK PRIVATE LIMITED ("Pickle", “Pickle Network”, "Company", “We”, “Us” or “Our”) is the operator and licensee of https://gopickle.ai (“Pickle Products”), through which it inter alia facilitates the aggregation of videography/photography services (“Services”) to the users of the Pickle Network (“User”, “Users”, “Photographers”, “You” or “Your”).

At Pickle, we are committed to providing our users with a clear and transparent understanding of our fees and payment processes. This policy outlines the types of fees associated with using Pickle, payment options, billing cycles, and other important financial information.

Pickle offers various pricing plans to meet the diverse needs of photographers and creatives. Our plans are divided into different tiers: Free, Prime, Focus, and Adoptor. Each plan comes with its own set of features, and the corresponding fees vary based on the selected plan.

• Free Plan: Free to use with limited features.
• Prime Plan: A premium plan designed for professional photographers.
• Focus Plan: A plan with enhanced features for growing businesses.
• Adoptor Plan: The most advanced plan, suitable for large-scale operations.

Prices are subject to change, with users notified of any updates in advance. For detailed information on each plan and its fees, please refer to our Pricing Page.

We use Cashfree as our secure payment gateway, supporting multiple modes of payment for your convenience:

• UPI: Fast and seamless payment via UPI apps.
• Net Banking: Direct bank transfers using your internet banking credentials.
• Credit Card: Payments via VISA, MasterCard, and other major credit cards.

We leverage Cashfree to securely handle all payment transactions. While Cashfree provides a secure, encrypted payment page, any issues arising from the payment page hosted by Cashfree, such as payment failures or delays, fall under the responsibility of Cashfree. Pickle will work closely with Cashfree to assist users in resolving such issues, but liability rests with the payment gateway.

If a payment is not processed successfully, due to expiration, insufficient funds, or otherwise, and you do not update your payment information within the grace period, we may suspend your access to Pickle's premium features until the payment issue is resolved.

From time to time, Pickle may offer special discounts, promotional pricing, or limited-time offers. These promotions are subject to their own terms and conditions and may not be combined with other offers or discounts.

We reserve the right to revise this Fee and Payment Policy from time to time by updating this posting. Such revised policies will take effect as of the date of posting.

If You have any further queries regarding the Fee and Payment Policy, feel free to contact Us at hello@gopickle.ai.

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